Privacy Policy Uses and Disclosures
The following categories describe the different ways in which we may use and disclose your individually identifiable health information, unless you object:
Treatment
Your health information may be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, results of laboratory tests and procedures will be available in your medical record to all health professionals who may provide treatment or who may be consulted by staff members. Additionally, we may disclose your health information to others who may assist in your care, such as other healthcare providers.
We may also disclose your health information to your spouse, your children or parent but with your consent. In situations where you are not capable of giving consent (because you are not present or due to your incapacity or medical emergency), we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest. In that situation, we will disclose only health information relevant to the person’s involvement in your care.
Appointment reminders
Your health information will be used by our staff to contact you and send you appointment reminders.
Patient mass communication
We may use your name and email address(es) and/or text numbers to contact you with bulk messaging. For instance, to share new promotions for the clinic, to send clinic newsletters, or to notify you of a physician’s upcoming absence, such as for vacations.
Other uses and disclosures in certain special circumstances
We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:
Public Health Risks
(i.e. vital statistics, child abuse/neglect, exposure to communicable diseases, reporting reactions to drugs or problems with products or devices.)
Lawsuits and Similar Proceedings
May use or disclose in response to a court or administrative order, if you are involved in a lawsuit or similar proceeding or in response to a discovery request, subpoena, or other lawful process.
Deceased Patients
Information may be released to a medical examiner or coroner.If necessary, we may also release information in order for funeral director toperform his/her job.
Organ and Tissue Donation
For obvious reasons to the transplant team including the physician/nurses procuring your organ/organs.
Serious Threats to Health or Safety
To the public or another person.
Military
If you are a member of the U.S. or foreign military forces (including veterans) and if required by the appropriate authorities.
Required by Law
We will disclose health information about you when required to do so by federal, state or local authorities.
Inmates
Our practice may disclose your health information to correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official. Disclosure would be necessary for the institution to provide health care services to you, for the safety and security of the institution, and/or to protect your health and safety or the health and safety of others.
Worker’s Compensation
For work related injuries or illness
Website Log Data
Our website collects information from your browser whenever you visit our website ("Log Data").
This Log Data may include information such as your device’s Internet Protocol ("IP") address, browser info, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other metrics.
We may use this third party services like Google Analytics that collect, monitor and analyze this data.
Your Rights
You have certain rights under the federal privacy standards. These include:
The right to request restrictions on the use and disclosure of your protected health information for treatment or health care operations. You have the right to restrict our disclosure to only certain individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do not agree, we are bound by our agreement except when otherwise required by law, in emergencies or when the information is necessary to treat you. You must make your request in writing to the attention of the Privacy Officer. Your request must be described in a clear and concise fashion: a) the information you wish restricted; b) whether you are requesting to limit our practice’s use, disclosure or both; to whom you want the limits to apply.
The right to receive confidential communications concerning your medical condition and treatment
The right to inspect and copy your protected health information.. We may charge a reasonable, cost-based fee for the latter.
The right to amend or submit corrections to your protected health information. This request must be made in writing and submitted to Privacy Officer with reasons to support your request. We may deny your request if you ask us to amend information that is in our opinion: a) accurate and complete; b) not part of the health information kept by or for the practice; c) not part of the health information which you are permitted to inspect and copy; or d) not created by our practice, unless the individual or entity that created is not available to amend the information.
Right to Revise Privacy Practices: As permitted by law, we reserve the right to amend or modify our privacy policies and practices. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Upon request, we will provide you with the most recently revised notice on any office visit. The revised policies and practices will be applied to all protected health information we maintain.
Complaints
If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to:
Reddy Family Medicine
Attn: Privacy Officer
2840 Crecent Avenue, Suite 500. Eugene OR 97408
If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the same address. You will not be penalized or otherwise retaliated against for filing a complaint.
This notice is effective on or after 10/24/2022